Kellyhawes.com
Policies
Security Policy
Ordering from kellyhawes.com
is safe and secure. From the moment you enter our Shopping Cart,
you are on a secure server, using what is called SSL (secure socket
layer) technology the highest standard in security. Your credit card
and personal information is encrypted when transmitted to us and
will only be used to process the transaction.
Refund Policy
15 Day Return Policy
We gladly accept returns
on prints, original art and portraits with a refund of the item.
(Sorry, shipping fees are non-refundable.)
Shipping Policy
U.S. Standard Shipping
In most cases, we ship our items UPS Ground. Please allow:
| Midwest
deliveries: |
up to
5 days |
East
Coast deliveries: |
up to
7 days |
West
Coast deliveries: |
up to
7 days |
Shipping Rates:
Merchandise Subtotal Shipping Cost
| $0 - 25.00 |
$4.95 |
$25.01
- 40.00 |
$6.95 |
$40.01
- 55.00 |
$8.95 |
$55.01
- 75.00 |
$10.95 |
$75.01
- 100.00 |
$13.95 |
$100.01
- 125.00 |
$15.95 |
$125.01
- 150.00 |
$17.95 |
$150.01
- 250.00 |
$18.95 |
$250.01
- 400.00 |
$19.95 |
Over
$400.00 |
5.5%
of merchandise subtotal |
Express Shipping
Options
- Next Business Day Express
-- add $15.95 to the standard shipping charge; Next day delivery
is available for orders placed by 5 p.m. CST Monday-Friday. (To
check availability for your ZIP code, please call UPS at 1-800-742-5877).
- 2nd Business Day Express
-- add $10.95 to the standard shipping charge. Delivery within
2 business days is available for orders placed by 5 p.m. CST Monday-Friday.
- 3rd Business Day Express
-- add $5.95 to the standard shipping charge.
Delivery within 3 business days is available for orders placed
by 1 p.m. CST Monday-Friday.
- Saturday Delivery --
add $23.95 to the standard shipping charge.
Saturday delivery (where available) for orders placed by 3 p.m.
CST Monday-Friday (To check availability for your ZIP code, please
call UPS at 1-800-742-5877).
U.S. Territories (American
Samoa, Guam, Marianas Islands, Puerto Rico and U.S. Virgin Islands):
We will send your order via United States Postal Service to shipping
addresses in the U.S. territories. If you're shipping to a U.S. territory,
the order will usually arrive within 21 business days.
Shipping to Canada
Standard shipping to Canada.
We will ship your package via surface delivery. Orders typically arrive
within 7-10 business days.
Shipping and handling charges for standard shipping to Canada.
Merchandise Subtotal Via Surface
| $0-50.00 |
$9.95 |
$50.01-75.00 |
$12.95 |
$75.01-100.00 |
$14.95 |
$100.01-125.00 |
$16.95 |
$125.01-150.00 |
$17.95 |
$150.01-175.00 |
$18.95 |
$175.01-250.00 |
$19.95 |
Over
$250.00 |
10%
of merchandise subtotal |
Express Post Service to
Canada - add $5 to standard shipping and handling.
Delivery within 3 business days from point of customs clearance for
in-stock items only.
International shipping charges
Call 1-910-794-5487 (outside the U.S.: 910-794-5487) or email sales@kellyhawes.com for
shipping rates to all countries other than the U.S., Canada and Japan.
Note: Occasionally, a shipment may be delayed
due to customs. International orders may be subject to import duties
and taxes, which are levied once your package reaches your country.
For more information regarding your country's custom policies, please
contact your customs office.
Note: the prices listed are estimates and may change depending
on size and volume of the order. Please call for correct shipping prices.
some
kind of financial compensation or trade of products and services.
Unauthorized and/or uncompensated use will be regarded as theft.